I have been responsible for organizing numerous MacMillan's campaigns over the years, both for the figure skating club and my school. Profits quickly add up for either the organization as a whole or individual profits for students in my class to put towards their year end trip. The product seems to sell itself - a reputation of being delicious and so convenient and easy to prepare, especially at holiday time. I have yet to have a problem organizing a campaign - an easy to understand organizer's package with tips for a successful campaign, helpful and accommodating customer service reps always only a phone call away or returning my calls promptly, and very friendly delivery people who have always arrived with my orders on time and worked efficiently to unload the truck and organize the product carefully, not leaving until they had accounted for every last item with me. The few orders I have had to correct have been taken care of quickly and arrangements made for exchange of product on a future delivery to my area. I would highly recommend this fundraiser to any organization. Once you've tried it, I'm sure your membership will request a 2nd campaign.
-- Linda | Millgrove / Lynden, Ontario
My name is Maria and I have had the pleasure of dealing with MacMillan's for 2 years now. Our experience with this company has been fantastic!! They helped me get started last year, and always answered any questions that I had. And I had alot of them! When it came time for the product to be delivered, the drivers were at the school even before schedule. They set up everything in the gym in a neat, orderly fashion, and quickly too! They went through the order with us, and told us any important information we needed to know in order to fill the orders. The day went perfectly with only one slight problem. One of the boxes came sealed with no product in it. No problem!!! They sent their truck out to our school the next week and the driver delivered a new box! They will fix any problems big or small with no hesitations. I will continue having yearly fundraisers with MacMillan's. The parents love the product and I love working with the company. Everyone wins! Thanks MacMillan's. See you next spring!!!!!
-- Maria | Burlington, Ontario
I would like to start out by saying how fabulous MacMillan's has been to deal with. I have been involved with numerous fundraisers in the past but none have even come close in comparison to MacMillan’s. From the initial contact straight through to the follow-up after delivery, MacMillan’s have exceeded my expectations. The young men who delivered were extremely efficient and polite. MacMillan’s has always accommodated my requested delivery time and has made fundraising an easy and enjoyable task. Every teammate from MacMillan’s that I spoke with had complete courtesy and was extremely helpful. I will be returning to MacMillan’s with my spring and fall fundraising needs. Job well done!
-- Sheila | Wyoming, Ontario
We have had a great partnership with MacMillan's for many years. During that time I can honestly say that we have received the highest quality customer service. The staff who answer the phones are helpful and polite, the staff who deliver the product are friendly and well organized and of course the product is excellent. The one thing that impresses me is that I always feel I am important to the person on the other end of the phone and he/she is very patient and helpful. The families we serve just love the great selection and they bring the forms in to their workplace as well as sharing with their own families. We are fortunate to make a profit from this fundraiser and our programs benefit from it. We look forward to many more years of the partnership.
-- Colette | Cambridge, Ontario
Our school has been fundraising with MacMillan’s for a number of years and our parents and customers have been very happy with the products. We are a small school and MacMillan’s has always been very helpful with our situation. We would recommend fundraising with MacMillan’s to anybody as their products ARE YUMMY, customer service is VERY HELPFUL and delivery people are ALWAYS COURTEOUS.
-- Rosemarie | Rouyn-Noranda, Quebec
We have been ordering items from MacMillan's for several years and have always had great success. Not only is their staff organized but friendly and easy to work with. The delivery guys are more than accommodating and always have a smile on their faces no matter what the weather is. There have been days when they make the trip to Meaford in thick snow and other days in pouring rain, they are always on time and work hard until the order is off the truck and counted. MacMillan's is one of the best fundraisers that we do and everyone looks forward to the next order. Thank you MacMillan's for making our fundraising easy and fun!
-- Jen | Meaford, Ontario
As a small daycare located in St. Catharines, fundraising has always been a bit of a struggle. Most of our families include either university students or working professionals, limiting their time to plan and execute fundraising activities. Selling cookie and muffin batter for the first time in 2010 was a breeze! From the moment we contacted MacMillan’s, their staff were both helpful and courteous. We received our materials quickly, and our parents loved the ease of selling to their families and friends. Delivery day was our biggest concern as we were unsure of how to organize and pack everything. Little did we know that the MacMillan’s delivery man took care of all the organizing, making it easy to find and pack all the orders. He was great to work with (he did all the heavy lifting too!) and answered all our questions right away. We are very pleased to report that for a first-time fundraiser, MacMillan’s helped us raise $667! We will make this a yearly initiative at our Child Care and look forward to working with the MacMillan’s staff again next year.
-- Pam | St. Catharines, Ontario
Our Co-Op has been fundraising with the MacMillan’s company for more ten years. We started off with their cookie dough and muffin batter. We soon moved on to include their meats, pastries and hors d’oeuvres. Every year, we look forward to seeing what new products MacMillan’s is launching. We are always pleased to see, order and taste the oldies but goodies and the new favourites. We were thrilled to see the peanut free selections added. The product sells itself so the hardest job we have as fundraisers is placing the order and sorting things out once the order arrives. The customer services staff is extremely helpful and walks you through the entire process. The spreadsheet you get is fantastic and very easy to fill out. You even get a call back a week after placing your initial order just in case you have some extra orders or you have found any mistakes. The delivery personnel bring everything in for you, place it all in order according to the spreadsheet and then they go through the lineup of goodies with you to make sure the order is complete. All in all we love MacMillan’s and will continue to fundraise with them.
-- Raymonde | Welland, Ontario
Once again, I would like to thank you and MacMillans, and Carl, for the courteous and amazing service that your Company provides. We are always excited to do your Fundraiser twice a year at our Studio, and have never been let down on the product or the Customer Service. From the phones, to the delivery, to the delivery helpers, all in all an amazing Company to deal with and look forward to doing this every year! Carl and his helpers are always polite and easy to work with, and make the order easy for us to seperate. They do a great job as well do the office staff. Thanks again.
-- Keith | Carol Kitchen Dance
I just wanted to take a moment to thank MacMillan’s for the excellent fundraiser!!! Brenda was very helpful and friendly every time I had to call about one thing or another, she was also very patient. Delivery was right on schedule. MacMillans was able to accommodate our delivery date to suit us! I ordered the Blueberry Muffins and my children loved them!! Thanks
-- Bobbi | Belgrave, Ontario